Frequently Asked Questions (FAQs)
What services do you offer?
We provide primary care, acute care, mental health, preventive care, chronic disease management, weight-loss programs, and medical consultations.
Do you offer in-person visits?
No. At this time, we offer telehealth and virtual visits only.
Do you see children or provide pediatric care?
No. We currently do not provide pediatric or children’s care. Services are available for adults, and seniors. Our goal is to care for patients and families at every stage of life.
Do I need an appointment?
Yes. Appointments are required.
You may register online, schedule your appointment online, or call us at
Do you treat urgent or acute conditions?
Yes. We see acute care conditions such as infections, minor injuries, sudden illnesses, and symptom flare-ups—when appropriate for telehealth.
Do you accept insurance?
We accept most major insurance plans. Coverage may vary. Please review our Insurance Coverage page or contact us for confirmation.
Is my information secure?
Yes. All visits and records are handled in compliance with HIPAA privacy standards.
How do I get prescription refills?
Prescription refills can be requested by contacting our office or during your appointment. Some refills may require a follow-up visit, depending on the medication.
What is your cancellation policy?
If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Late cancellations or missed appointments may be subject to a fee.
